FAQ

Are you an active wheelchair user looking for more power? Want on-demand power that is easy to mount and adjusts to your lifestyle? The easy to attach and detach power assist SMOOV one will help you navigate all sorts of terrains, surfaces, and slopes. Stay active throughout your day and feel safe on the road and when traveling. To make the most of your experience, your use of the handrims to steer and brake is essential.

The SMOOV’s speed is easily adjusted and can reach speeds of up to 6 miles/hr.

The total weight limit for the SMOOV is 310lbs.

The SMOOV fits best on wheelchairs with a seat width of 14 – 18 inches. Fill in the form to validate your chair.

The SMOOV is designed to be easily mounted on both rigid and folding chairs. Submit an inquiry to validate the fit.

Rigid chairs (see video)

Folding chairs (see video)

The SMOOV is easily mounted and removed (docked and undocked). Your experience will be seamless with a rigid chair. Folding chairs only require removing the axle expansion mounting tube which takes seconds.

Overview (see video)

Connect your SMOOV one to your iOS or Andriod device for free. The app lets you adjust your driving mode and settings on the fly while keeping an eye on your battery life, range, speed, trips, and more.

Upgrade to make your ride easier with easyNavi, the app’s paid navigation feature provides you with the most wheelchair-friendly route to your destination.

Yes, with sales team members and dealers located across the US, we can bring the SMOOV to you. Fill out the request form and we will get back to you within 24 business hours.

We currently do not rent the SMOOV.

The cost of the SMOOV is:

4mph at $6895 or 6mph at $6995

You can purchase the SMOOV directly from our web shop, through a dealer, or by contacting an Alber USA or Invacare sales team member for help.

We accept Visa, Mastercard, American Express and Discover cards.

Health insurance may cover the cost of your SMOOV one. Please check with your provider.

We currently do not offer financing or payment plans.

You can contact us by phone, email, or by submitting your request.

You can set up an account with us by phone, email, or by submitting your information.

SMOOV one by Alber USA LLC
1005 International Drive
Oakdale, PA 15071
Phone: (888) 426-8581
E-Mail: info@alber-usa.com

Sun: Closed
Mon-Fri: 8am – 6pm ET*
Sat: Closed
*Excludes holidays

We ship all products sold by Alber USA from our warehouse located in Oakdale, PA.

Purchases made directly from Alber USA can be returned within the first 30 days at no cost using the Return form and the return label (call tag) that is shipped together with the purchace. We will fully credit you for the amount paid.

You can contact customer service by phone, email, or by submitting your request.

If you cannot remember your password, simply enter your e-mail address. You will receive a link that allows you to create a new password.

To cancel your account, go to My account. Once cancelled, you will no longer be able to access your order history and wheelchair details.